Everything you need to know about booking, safety, fleet, and our services — answered clearly and honestly.
We offer a full range of charter and shuttle services including daycare and pupil transportation, before & after school programs, educational field trips, athletic events, weddings, corporate outings, airport transfers, and family or group trips to popular destinations such as Niagara Falls and Blue Mountain.
Booking is simple! You can fill out our online quote form or contact us directly by phone or email. Once we receive your trip details, our team will confirm availability, provide pricing, and finalize your reservation.
We serve small to large groups. Our current fleet includes a 15-passenger Mercedes-Benz Sprinter and a 24-passenger school van, with access to larger coaches for big events or tours.
Yes. All Prime Route Express drivers are fully licensed, uniformed professionals who undergo background checks, regular training, and safety certifications. They are experienced in handling routes for schools, organizations, and private charters.
Safety is our top priority. Our vehicles are regularly inspected, cleaned, and maintained to exceed Ontario’s safety standards. Every bus is also equipped with advanced GPS fleet management, allowing our dispatch office to monitor routes in real-time for added security.
Absolutely. Whether you need custom pick-up locations, flexible scheduling, or assistance for special events, we’ll tailor your travel plan to meet your needs.
Yes. We are authorized to operate both in Canada and the United States, offering cross-border travel for school trips, tours, and group charters.
For school and daycare programs, we recommend booking at least two weeks in advance. For special events, weddings, or tours, booking four to six weeks ahead ensures best availability.
In rare cases of severe weather or unforeseen circumstances, our dispatch team communicates directly with clients. We provide updates, alternate routing, or rescheduling options as needed — ensuring every passenger remains informed and safe.
Simply visit our website and click “Request a Quote.” Provide your destination, number of passengers, and trip details, and our team will respond promptly with a customized estimate.
Prime Route Express is a trusted Canadian charter bus company based in Ontario, we provide safe, reliable, and professional transportation for daycares, school boards, independent schools, colleges, universities, and organizations across the province.
